Google My Business

How to Add a Manager to Google My Business

By Peter StuartPosted on April 4, 2024Posted in Google My BusinessTagged Google My Business, guide, manager, tutorial

If you’re aiming to simplify and optimise your profile management adding a manager can make a difference. Whether you need help with handling customer reviews sharing updates or overseeing locations this step by step tutorial will walk you through the process. Lets begin! Before we start make sure you have your Google My Business account login details handy. You’ll need them to provide manager access. Now lets move forward with adding a manager to your Google My Business account. The process of adding a manager to Google My Business is simple. Just follow these steps; 1. Log in to your Google My Business account. 2. Click on the three dots near where it says profile strength 3. Click on the “Business Profile Settings” option. 4. Enter the email address of the person you wish to assign as a manager. 5. Select the level of access you wish to give them (Manager or Communications Manager). 6. Click on the “Invite” button to send out the invitation. There you have it! You’ve successfully included a manager, in your Google My Business account. Lets now delve into some restrictions you should keep in mind when adding owners or managers to your Business Profile. Understanding Limitations for Adding New Owners & Managers When you add an owner or manager to a Business Profile, on Google My Business it’s crucial to understand the constraints that come into play during the seven days. These restrictions are put in place to safeguard the security and authenticity of your business profile while allowing the new owner or manager to gradually assume access and control over the account. Within this week the new owner or manager will have restricted permissions. They won’t be able to; Modify profile information or attributes View Insights data or other performance metrics Remove existing owners or managers Nevertheless they will still have the ability to; View the profile and its details Share updates and respond to customer feedback Access and download performance reports Once the seven day period elapses the new owner or manager will gain access, to the profile and its management functionalities. This includes making changes accessing all insights and removing owners or managers if needed. To ensure a transition and maintain profile management when adding a new owner or manager to your Google My Business account it’s important to understand and respect the limitations in place. Removing. Managers, from Google My Business If you no longer require an owner or manager to access your Google My Business account you can easily take them off. Here’s how; Removing an Owner; 1. Log in to your Google My Business account using your login details. 2. On the homepage navigate to “Users” in the menu on the left. 3. Locate the owner you wish to remove and click on the three dots next to their name. 4. Choose “Remove” from the drop down menu. 5. Confirm your choice by selecting “Remove” in the pop up window. Removing a Manager; 1. Sign in to your Google My Business account using your credentials. 2. From the homepage click on “Users” in the left hand menu. 3. Find the manager you want to remove and click on the three dots next to their name. 4. Select “Remove”, from the menu. 5. Confirm your decision by clicking “Remove” in the pop up window. By using these instructions you can effortlessly exclude proprietors and supervisors from your Google My Business profile guaranteeing that approved individuals can manage your business information. This safeguards your control and simplifies the management of your profile.

How to Add Multiple Locations to Google My Business

By Peter StuartPosted on April 3, 2024Posted in Google My BusinessTagged business expansion, Google My Business, local SEO, multiple locations, Online Visibility

Expanding the reach of your business and strengthening its presence requires adding locations to your Google My Business account. This enables you to manage and optimise profiles for each location ensuring that potential customers can easily access information, on both Google Search and Maps. Adding Multiple Locations to Google My Business Access your Google My Business dashboard by going to the Google My Business website and logging into your account. From there you’ll find all the tools. Features necessary to manage your business profiles. Next when you’re, on the dashboard start by adding your location. Hover on the “Add Business Location” button. And then click, on “Add Single Business” Follow the instructions to input information like your business name, address, phone number and website. Make sure to provide details for each location so that customers can easily locate and reach out to you. After adding a location proceed with entering details for each location such as business hours services provided and any unique features relevant to that particular location. It’s crucial to fill out these details as it helps customers in making informed decisions, about visiting your establishment. Confirming Your Added Listing Once you’ve inputted all the required information, for your locations it’s essential to confirm the authenticity of your new listings. Google offers verification methods, such as Phone calls, Postcards or emails. Videos also Simply follow the instructions provided to finalise the verification process for each location. This step is crucial in including your locations on Google My Business. By following these steps you can effortlessly. Oversee multiple locations on Google My Business tailoring your profiles to each locations specific details. This will enhance your visibility. Simplify the process for potential customers to discover and engage with your business. Efficient Bulk Uploads (For Than 10 Locations) In our discussion in Section 2 regarding adding a location to your Google My Business profile what if you have, over 10 locations? Adding each one manually can be time consuming and ineffective. This is where bulk uploads prove beneficial. By utilizing this feature you can streamline the process. Effectively manage all your locations on Google My Business. The Benefits of Bulk Uploads Through uploads you can save time and energy by uploading locations simultaneously. For businesses, with branches or franchises in areas using a spreadsheet to input all location details at once can be very helpful. This method ensures consistency in listings. Makes it simpler for potential customers to access the information they need. By making use of uploads you can maintain up to date information for all your locations providing a smooth customer experience both online and offline. This feature also streamlines the management of Google My Business profiles making it easier to update details or make changes across locations efficiently. Bulk uploads offer a solution for managing your businesss presence by enabling tasks like updating opening hours adding photos or responding to customer reviews across various locations. To get started with uploads you’ll need to format your location data in a spreadsheet according to Googles provided template. Steps Simply access your Google My Business account go to the Locations tab look for the “Import Businesses” button select it choose the spreadsheet upload option and download the specified template, from Google. Below is an example of what it looks like When you open the spreadsheet you downloaded make sure to enter all the details, for each location according to the guidelines given. Include information like the business name, address, phone number, opening hours and any unique features related to your business. Once you’ve filled in all the details save the spreadsheet. Go back to the bulk uploads section on your Google My Business account. Choose to upload your spreadsheet and follow the instructions provided to finish the process smoothly. By following these steps you can efficiently. Organize locations on Google My Business through bulk uploads. This feature saves time maintains consistency and simplifies making updates or modifications across all your locations. Optimizing Your Listings for Multiple Locations; To enhance your business’s visibility and reach across locations it’s essential to optimize your listings on Google My Business. By ensuring that your listings have complete information regularly updating them can make sure that your business stands out in search results. Providing Accurate and Complete Information; When creating listings for locations it is crucial to provide detailed information, for each location. This should include the business name, address, phone number, website link, operating hours as a brief description like in the image below: Be sure to keep all the information consistent, across your listings to prevent any confusion for customers. Moreover utilize the attributes feature in Google My Business to showcase services or amenities to each location. This can assist customers in making choices and selecting the location that best meets their requirements. Regularly Updating Your Listings It is essential to keep your listings current to maintain accuracy and credibility. Regularly. Revise your listings to reflect any changes in business hours, services or contact details. This will ensure that customers have the up to date and information when they look for your business. Additionally Google My Business enables you to create posts and updates to inform customers about promotions, events or new offerings. Make use of this feature to interact with your audience and motivate them to visit your locations. Engaging with Reviews Customer reviews play a role in shaping the reputation of your business. Take an approach by responding to both positive and negative reviews, for each of your locations. This demonstrates that you value customer feedback and are dedicated to delivering service. When addressing reviews make sure to tackle any concerns or problems raised by customers and express gratitude for their feedback. Engaging with reviews not helps establish trust with customers but also indicates to search engines that your business is active and trustworthy. Ensure that each locations information is accurate and complete. Regularly update your listings to reflect any modifications. Interact with customer reviews to foster trust and credibility. Handling

Simple Beginners Guide to Google My Business

By Peter StuartPosted on January 6, 2024Posted in Google My BusinessTagged Business Listings, GMB Guide, Google My Business, local SEO, Online Presence

Ready to go on a wild journey into the heart of Google My Business (GMB)? If so – great, because I’m about to show you the secrets of this virtual treasure map that can put your business on the online map for real. Table of Contents Navigating the GMB Terrain Setting Sail: Claiming Your Business The Magic of Categories Dressing Up Your Storefront: Aesthetic Matters The ABCs of Business Info Reviews: The Good, the Bad, and the Honest Specials and Posts: Your Digital Megaphone Insights: The Treasure Map Frequently Asked Questions (FAQs): Anticipating Needs Chatting with Customers: The Digital Watercooler The Final Voyage Navigating the GMB Terrain So, what’s this GMB buzz all about? Picture it as your business’s virtual storefront on Google. It’s the spot where potential customers can peek through the window before deciding to stroll in. If your business isn’t on GMB, you’re like a ship lost at sea without a compass. FatRank did a GMB case study boosting their bank balance by a staggering £2800 smackers a month So, let me show you how to hoist the sails and get started. Setting Sail: Claiming Your Business First up, we need to plant our flag on the digital turf. Claiming your business on GMB is like hanging your shingle for the world to see. It’s not just about existing; it’s about owning your virtual real estate. Go ahead, hit the “Claim This Business” button, and let the world know you mean business. Claim You’re My Business Google Listing Dressing Up Your Storefront: Aesthetic Matters You wouldn’t open a physical store without a sign, right? Think of GMB as your neon sign in the digital realm. Spice up your listing with vibrant photos, catchy captions, and a sprinkle of your brand’s personality. It’s not just a storefront; it’s a visual story. Remember, a picture is worth a thousand clicks! The ABCs of Business Info Now, let’s talk basics. Fill in those blanks like you’re answering an easy quiz. Hours of operation, contact details, and your physical address; think of it as the GPS coordinates for your business. Be crystal clear, and don’t make potential customers play detective. Make it easy for them to reach you. The Magic of Categories Categories may sound like a party trick, but they’re more like your superhero cape. Actually with that said- One of Mockingbird’s clients saw a 116% increase in phone calls from 1st customers in this case study. Choose the right category, and voila! You’re instantly more visible to the folks searching for what you offer. It’s like having a secret handshake with your target audience. Reviews: The Good, the Bad, and the Honest Reviews, the heartbeat of GMB. They’re like digital high-fives and honest critiques rolled into one. Encourage your customers to leave reviews. It’s not just about patting yourself on the back; it’s about building trust and credibility. Remember, even superheroes have a fan club! Specials and Posts: Your Digital Megaphone Time to grab that virtual megaphone and shout about your specials and latest updates. GMB lets you post updates like a social media ninja. Have you got a new dish on the menu? Shout it out! Hosting an event? Let the digital drums sound. It’s about staying fresh in your audience’s minds. Insights: The Treasure Map Ever wish you had a treasure map for your business success? Well, GMB’s got something close, GMB Insights. It’s like your personal compass, showing you which direction the digital winds are blowing. Track views, clicks, and audience interactions. It’s not just data; it’s your guiding star. Frequently Asked Questions (FAQs): Anticipating Needs Ever enter a store and have a million questions? GMB lets you play mind reader with FAQs. Anticipate what your customers might ask and answer before they even hit the keyboard. It’s like a digital crystal ball that keeps your customers in the know. Elite Strategies in a case study used a combination of all of the above for their own traffic boosted by a whopping 68% in one month, and 80% in two months for one of their clients. Chatting with Customers: The Digital Watercooler In a world buzzing with conversations, GMB lets you have your own virtual hangout. Engage with customers in real time through the messaging feature. It’s not just about answering queries; it’s about building connections. Think of it as the modern-day equivalent of a friendly greeting at your digital meeting place. The Final Voyage As we sail into the sunset of this GMB guide, remember- it’s not just about being online; it’s about thriving in the digital hustle. GMB isn’t your sidekick; it’s your digital flagship, steering your business toward new horizons. So, ready to conquer the GMB seas? Hoist those digital sails, claim your virtual land, and let the online adventure begin! 🚀